How We Handle Your Information
Your privacy matters to us. This page explains, in plain terms, what information this website gathers when you visit, why we gather it, and the choices you have. It should be read alongside our Terms of Use, which set out the wider rules for using the site.
Information We Collect
We aim to collect as little as possible. The information we may hold falls into two groups:
- Details you choose to share, such as your name and email address when you send us a message or sign up for updates.
- Details gathered automatically, such as the type of device and browser you use, the pages you view, how long you stay and the general region you visit from.
How We Use It
We use this information to reply to your questions, keep the site running smoothly, understand which pages are helpful and which need improving, and spot misuse or security problems. We do not sell your personal details, and we will not use them for purposes you would not reasonably expect.
Cookies
Cookies are small text files saved on your device. Some are needed for the site to work properly; others help us count visits or remember your preferences. You can block or delete cookies at any time through your browser settings, although a few features may not work as intended if you do.
Sharing With Others
We only share information with trusted service providers who help us operate the site, such as hosting or visitor-counting services. They may only use it to carry out work on our behalf. We may also share details if the law requires it or to protect the safety of our visitors.
Keeping Your Data Safe
We take sensible steps to protect your information from loss, misuse or unauthorised access, and we keep it only for as long as it is genuinely needed. No method of storing or sending data online is completely secure, but we review our safeguards regularly.
Your Rights
Depending on where you live, you may have the right to:
- ask for a copy of the information we hold about you;
- request that inaccurate details are corrected;
- ask us to delete your information;
- object to or limit how we use it;
- withdraw any consent you have given.
You also have the right to complain to your local data protection authority.
Updates to This Policy
We may revise this page from time to time to reflect new practices or legal requirements. When we do, the updated version will be posted here, so it is worth checking back occasionally.
Get in Touch
If you have a question about your information or wish to use any of your rights, email us at info@carpentersarmsdaleabbey.co.uk or use our contact page. We will do our best to respond promptly.